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Bill Presentment & Payment System
One-time Payment System
IVR Touch Tone Payment System
Remittance Processing (Lockbox)
 
  Hosted IVR Touch Tone Payment System
   
  Overview


Our Enterprise Level, IVR (Interactive Voice Response) Touch Tone Payment system is a scalable and all-inclusive automated phone solution to meet the growing needs of your organization. This service is both secure and easy-to-use. Since this is a hosted application (cloud computing), there is no software or hardware maintenance.

The only integration required is a standardized one-time interface between MyOnlineBill and your organization's billing system. We take care of the rest!

End-Users (your customers): Customers will call a custom toll-free phone number, available 24x7, provided by MyOnlineBill (custom branded "welcome" and "goodbye" recordings) to enter their account number so they can listen to their billing amount due and to then securely pay their bill by phone using IVR technology. Click here to listen to a demo.



Admin-Users (your staff): Staff will have permissions based access to the MyOnlineBill Customer Administration application to support End-Users as needed. In addition, there are extensive standard as well as customized reporting options available via print, PDF, Excel, or XML.




Benefits


Improve Cash Flow (real-time credit card & ACH processing)
Improve Customer Service (24x7 access)
Improve Data Security (PCI compliant storage & SSL encrypted transfer of payment data)
No Software or Hardware Maintenance (hosted application/cloud computing)


Features


Submit a Billings One-time Payment (Credit Card or ACH) by Phone
Listen to a Billings Amount Due by Phone

Easy to Use (custom "welcome" & "goodbye" recordings)
Available in English & Spanish
Receive Email Receipts & Notifications
VeriSign SSL Secure Processing of Data
PCI Compliant Storage of Data

No Software or Hardware Maintenance Required: All MyOlineBill software and hardware is housed in a PCI Compliant, Tier 4 Data Center (secure, fully redundant, with nightly back-ups, and 24x7 Support).



View Certified Payment Gateway & Processing Partners


Data Flow





Contact Us


Email: sales@myonlinebill.com